We ship daily WORLDWIDE except for saturday and sunday, most of all orders will be shipped same day or no later than 48 hours, We carefully inspect and set up every item in order to avoid shipping of faulty items or not up to our quality standards. Please allow us up to 3 working days if a pickup/electronics change/upgrade is requested. Times may slightly vary depending on current workload.

Italian customers: accettiamo pagamenti tramite Paypal, Carta di Credito attraverso interfaccia Paypal o pagamento diretto con Carta di Credito tramite Pos Virtuale, Bonifico Bancario/Postagiro, Vaglia e ricarica PostePay. International customers: we accept Paypal, Credit Card thru Paypal interface or wire transfer (ask for our banking infos)

In case of wire transfer or Paypal eCheck no order will be shipped before payment has been cleared. Usually it can get up to five working days to reiceve a wire transfer from abroad, this depends on customer's bank processing time, in most cases no more than three working days.

If you received an incorrect item or items are received damaged, it must be returned within seven business days of receiving the item to get a full refund. Items may be returned for any other reason within 30 days of receiving but will not have shipping charges refunded. Customers that received the wrong item or damaged items may elect to have the item replaced or refunded. Only ground shipping charges will be refunded to the customer if returned within 7 business days. Return shipping refunds will not exceed regular "UPS Standard","UPS Expedited" (for outside Europe shippings) or regular PosteItaliane shipping method to the customerÕs location. We will arrange the return shipping for you for you. Returns and exchanges will usually be processed within one week of receipt. If you elect to send items back on your own (not have UPS pickup) be sure to put insurance the product and get a return tracking number. Items that are lost or damaged on the way back to us are not refundable. Items that are being returned for other reasons will not have shipping charges refunded. These items must be returned in new condition with unaltered original package, if an item is returned with damaged and/or altered conditions (inlcuding original packaging) we reserve the right to charge a 20% cleaning and restocking fee. Any items that have been modified by the customer are not returnable.

We ship WORLDWIDE. Customers ordering outside the EU are also responsible for paying their own customs duty / VAT, which will be added to your bill on all export sales and is due upon receipt of order. Customs duty and brokerage charges (for orders outside EU) are not refundable for any reason.

Items have a 2 year warranty against any factory defect(s), this does not cover any modification done by the customer to the item or damage due to improper use or accident. Items held for more than 30 days may be returned for repair or replacement after receiving email approval. Return shipping charges are not covered under the warranty. Modifying item voids warranty.

A copy of your original receipt must accompany all returns. When you return an item, please indicate the reason for the return on your receipt.

If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. If you paid via paypal, a paypal refund will be issued.